Making A Payment
In addition to paying utility bills online and by dialing 1-877-884-4009, customers can also pay in person at the following locations below. A service fee of $2.00 will be applied to online and telephone payments.
Water Bill Adjustment Form
To request an adjustment of your utility bill, please download the water bill adjustment form and mail the completed form with the required attachments to the St. John the Baptist Parish Utilities Billing Department at 1801 West Airline Hwy, LaPlace, LA 70068.
Automatic Bank Drafting
Automatic Bank Drafting is an easy, hassle free way to pay your utility bill. The service lets you pay your bill automatically through your checking/savings account. It saves you from worrying about late payments and the cost of a stamp each month.
To sign up for Automatic Bank Drafting, please fill out the authorization form with both the Customer ID number and bank account information. Please mail-in or deliver the completed form to either St. John the Baptist Parish Service Centers accompanied by a voided check.
Any balance due on your utility bill should be paid prior to the startup of automatic bank drafting. If the balance is not paid, the first draft will deduct the entire amount owed on your utility account. Your checking/savings account will be drafted on the due date indicated on your bill.
If additional information is needed, please call our St. John Parish Customer Service Department at (985) 652 – 0542.